Privacy Policy

In order to provide Applicants, Participants, Mentors, Learners and Subscribers for TechUPWomen programmes, TechUPTraining, TechUPOnline programmes and TechUP mailing lists, Durham University processes the personal data of participants.

Durham University’s responsibilities under data protection legislation include the duty to ensure that we provide individuals with information about how we process personal data. We do this in a number of ways, one of which is the publication of privacy notices. Our privacy notices comprise two parts – a generic part and a part tailored to the specific processing activity being undertaken.

Data Controller

The Data Controller is Durham University. If you would like more information about how the University uses your personal data, please see the University’s Information Governance webpages or contact:

Information Governance Unit

E-mail: [email protected]

Data Protection Officer

The Data Protection Officer is responsible for advising the University on compliance with Data Protection legislation and monitoring its performance against it. If you have any concerns regarding the way in which the University is processing your personal data, please contact the Data Protection Officer:

Kristina Holt

E-mail: [email protected]

Retention

The University keeps personal data for as long as it is needed for the purpose for which it was originally collected. Most of these time periods are set out in the University Records Retention Schedule.

Your rights in relation to your personal data

Privacy notices and/or consent

You have the right to be provided with information about how and why we process your personal data. Where you have the choice to determine how your personal data will be used, we will ask you for consent. Where you do not have a choice (for example, where we have a legal obligation to process the personal data), we will provide you with a privacy notice. A privacy notice is a verbal or written statement that explains how we use personal data.

Whenever you give your consent for the processing of your personal data, you receive the right to withdraw that consent at any time. Where withdrawal of consent will have an impact on the services we are able to provide, this will be explained to you, so that you can determine whether it is the right decision for you.

Accessing your personal data

You have the right to be told whether we are processing your personal data and, if so, to be given a copy of it. This is known as the right of subject access. You can find out more about this right on the University’s Subject Access Requests webpage.

Right to rectification

If you believe that personal data we hold about you is inaccurate, please contact us and we will investigate. You can also request that we complete any incomplete data.

Once we have determined what we are going to do, we will contact you to let you know.

Right to erasure

You can ask us to erase your personal data in any of the following circumstances:

We no longer need the personal data for the purpose it was originally collected
You withdraw your consent and there is no other legal basis for the processing
You object to the processing and there are no overriding legitimate grounds for the processing
The personal data have been unlawfully processed

The personal data have to be erased for compliance with a legal obligation
The personal data have been collected in relation to the offer of information society services (information society services are online services such as banking or social media sites).

Once we have determined whether we will erase the personal data, we will contact you to let you know.

Right to restriction of processing

You can ask us to restrict the processing of your personal data in the following circumstances:

You believe that the data is inaccurate and you want us to restrict processing until we determine whether it is indeed inaccurate
The processing is unlawful and you want us to restrict processing rather than erase it
We no longer need the data for the purpose we originally collected it but you need it in order to establish, exercise or defend a legal claim and
You have objected to the processing and you want us to restrict processing until we determine whether our legitimate interests in processing the data override your objection.

Once we have determined how we propose to restrict processing of the data, we will contact you to discuss and, where possible, agree this with you.

Making a complaint

If you are unsatisfied with the way in which we process your personal data, we ask that you let us know so that we can try and put things right. If we are not able to resolve issues to your satisfaction, you can refer the matter to the Information Commissioner’s Office (ICO). The ICO can be contacted at:

Information Commissioner’s Office Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: Information Commissioner’s Office

Durham University and TechUP works in partnership with other organisations to address the digital skills gap and the gender imbalance and skills shortage in the tech sector through the delivery of TechUPWomen training programmes. In order to do this work, we require information about the people applying and taking part to administer and evaluate the programme. The data we collect from you will be shared with our project partners where necessary and will only be used to ensure the successful running and monitoring of the activities of the programme. Data collected by our delivery partners will also be shared with TechUPWomen.

Type(s) of personal data collected and held by the University and method of collection

The following types of Personal Data will be collected through the application form as part of your enrollment in the TechUPWomen programme:

As part of the data collection we are asking for your:

phone number
email address
first name,

surname,
address
postcode and
date of birth
right to work in the UK

education and employment history

The special category data we will be processing includes:

gender
disability details and
ethnicity details.

Other data:

We will also be collecting data on your attendance and progress within the Programme.

Lawful Basis

We collect personal information only where we need to and law permits. In order for our use of your personal data to be lawful, we need to meet conditions in the data protection legislation. For the purpose of this programme, the relevant condition(s) that we are meeting are:

Article 6 (1)(e): It is necessary to collect data from users in order to effectively access the service and to evaluate outcomes of the service. The legal basis is public task and the legal gateway is Section 87 of the Education and Skills Act 2008.
Article 6 (1)(f): It is necessary to collect data from users as the processing is necessary for the organisation’s legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s individual data that overrides those legitimate interests.
And for the processing of special category data: Article 9(2)(g) of the GDPR, and Schedule 1, Part 2 paragraph 8 of the Data Protection Act 2018: to ensure equality of opportunity or treatment.

How personal data is stored

Your personal data will be collected and stored by TechUP and/or our project delivery partner(s), in line with the Durham University data policy: https://www.dur.ac.uk/research.innovation/governance/policy/rdm/

The applicable privacy policy for all project partners will be shared as part of the application process and within your learner agreement if offered a place.

Your data will be stored in a proprietary database on server that is both secure and backed up regularly according to Durham University policies. Access to the data is restricted to those persons who are directly involved in the administration of the Programme.

How personal data is processed

Personal Data is collected for the purposes of running the Programme and ensuring that we meet your expectations of the Programme. Data may also be used to evaluate your application and monitor your progress within the Programme. Our purpose for the evaluation is to ensure that you get the best out of the Programme and for research purposes only. Anonymised Data will also be used to track our performance against our targets for the Programme

Who the University shares personal data with

Your personal and special category data will only be shared with project partners that require access to this data in order to administer and evaluate the running of the Programme.

An element of your data may be shared with other project partners with all personal and identifying details removed before this data is shared so that all they get are statistics to show how we are doing against our targets.

This anonymised data, may also be used by project partners to conduct further research and evaluation of the activities funded as part of the Programme, including combining with data from similar work at other Universities and Colleges.

All data is shared only for the purposes of administering and running the Programme. All TechUP Partners are covered by a separate data sharing agreement that will ensure their compliance with the terms of this Policy.

The applicable privacy policy for all project partners will be shared as part of the application process and within your learner agreement if offered a place.

If you chose to participate in the TechUP mentoring scheme, your email address will be shared with your allocated mentor.

How long personal data is held by the University

Your Personal data will be held for a period of 18 months from the date of initial registration. This period may be extended, with your permission, where you continue to be involved with the TechUP Women Programme; for example with the TechUP Alumnae Network.

Visitors to our websites/webpages

When someone visits www.dur.ac.uk or techup.ac.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies allow websites to remember user preferences, choices and selections, such as what’s in your shopping basket. Durham University also make use of the Google Analytics service to understand how you navigate around our site.

Durham University does not use cookies to collect personal information about you.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We regularly review our privacy information to ensure that it remains accurate and current. We will review and update this privacy information whenever we plan to use personal data for any new purpose. Any changes to this privacy information will be communicated to you.

Further information

If you have any questions which you feel have not been covered by this Privacy Notice, please email us or write to:

Information Governance Unit

Telephone: (0191 33) 46246 or 46103

E-mail: [email protected]

TechUP works to train people from underserved groups into tech careers, it’s mentoring scheme is part of that work, and we require information about the people participating as mentors to administer and evaluate the course.

Durham University is running the TechUPWomen project in collaboration with other University, funding and Industry partners, the data we collect from you will be shared with our project partners where necessary and will only be used to ensure the successful running and monitoring of the activities of the Programme and the mentoring scheme.

Type(s) of personal data collected and held by the University and method of collection

The following types of Personal Data will be collected through the mentor application form as part of your enrollment in the TechUP Women Mentoring Scheme:

Name
Telephone number
Email address
Current Occupation, job level and length of service
Mentoring history

No “Special Categories” of Personal Data will be collected.

Other data:

We will also be collecting data on your attendance and participation within the Programme.

Lawful Basis

When processing your personal data the University relies on Consent as the lawful basis and the further basis of consent to process Special Category data (sensitive personal data) only for the purposes identified in this Notice.

How personal data is stored

Your personal data will be collected and stored by Durham University in accordance with their data policy https://www.dur.ac.uk/research.innovation/governance/policy/rdm/

How personal data is processed

Personal Data is collected for the purposes of running the Mentoring Scheme and ensuring that we meet your expectations of the Mentoring Scheme. Data may also be used to evaluate your application and monitor your progress within the Mentoring Scheme. Our purpose for the evaluation is to ensure that you and the TechUP Participants get the best out of the Mentoring Scheme and for research purposes only. Anonymised Data will also be used to track our performance against our targets for the TechUPWomen Programme

Who the University shares personal data with

As Durham University is a member of the IoC, an element of your data will be shared with them. All personal and identifying details will be removed before this data is shared so that all they get are statistics to show how we are doing against our targets.

This anonymised data, collected by the IoC as part of this project will also be passed to the Office for Students to allow them to conduct further research and evaluation of the activities funded as part of the IoC project, including combining with data from similar work at other Universities and Colleges.

Your personal data as identified above will be shared with the Partner Universities involved in the TechUP Programme if relevant. All data is shared only for the purposes of administering and running the Programme. All TechUP Partners and the IoC are covered by a separate data sharing agreement that will ensure their compliance with the terms of this Policy.

How long personal data is held by the University

Visitors to our websites/webpages

When someone visits www.dur.ac.uk or techupwomen.org we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Durham University does not use cookies to collect personal information about you.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

Further information

If you have any questions which you feel have not been covered by this Privacy Notice, please email us or write to:

Information Governance Unit
Telephone: (0191 33) 46246 or 46103
E-mail: [email protected]

TechUP works to train people from underserved groups into tech careers, TechUPOnline is part of that work, and we require information about the people enrolling to administer and evaluate the online courses.

Durham University is running the TechUPOnline in collaboration with other University, funding and Industry partners, the data we collect from you will be shared with our project partners where necessary and will only be used to ensure the successful running and monitoring of the activities of the TechUPOnline courses.

Type(s) of personal data collected and held by the University and method of collection

The following types of Personal Data will be collected when you enroll as a student or subscriber (“learner”) TechUPOnline courses:

In addition “Special Categories” of Personal Data will be collected including:

Racial or ethnic origin
Religious or philosophical beliefs
Genetic or biometric data used to uniquely identify a natural person
Data concerning a natural person’s physical or mental health or condition, sex life or sexual orientation.

Other data:

We will also be collecting data on your progress on the TechUPOnline courses

Lawful Basis

How personal data is stored

Thinkific

TechUPOnline is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to offer our courses to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .

Durham University

Your personal data will be collected and stored by Durham University in accordance with their data policy https://www.dur.ac.uk/research.innovation/governance/policy/rdm/

How personal data is processed

Who the University shares personal data with

Your personal data as identified above will be shared with the Partner Universities involved in TechUPOnline if relevant. All data is shared only for the purposes of administering and running the Programme. All TechUP Partners and the IoC are covered by a separate data sharing agreement that will ensure their compliance with the terms of this Policy.

How long personal data is held by the University

Your Personal data will be held for a period of 18 months from the date of initial registration. This period may be extended, with your permission, where you continue to be involved with TechUPOnline or other elements of the TechUP Programme; for example with the TechUPWomen Programme or TechUP Mentoring Scheme.

Visitors to our websites/webpages

Use of cookies

Durham University does not use cookies to collect personal information about you.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

Further information

If you have any questions which you feel have not been covered by this Privacy Notice, please email us or write to:

Information Governance Unit

Telephone: (0191 33) 46246 or 46103

E-mail: [email protected]

The TechUP Programme is funded by the Office for Students through The Institute of Coding (IoC): a partnership of over 30 universities in England all working hard to address the digital skills gap. The TechUP Programme is part of that work, and may hold mailing lists to facilitate the communication of programme information and email marketing.

Durham University is running the TechUP programme in collaboration with other University and Industry partners, the data we collect from you will be shared with our project partners where necessary and will only be used to ensure the successful running and monitoring of the activities of the Programme.

Type(s) of personal data collected and held by the University and method of collection

The following types of Personal Data will be collected through the mailing list registration:

Name
Address
Telephone number
Email address

In addition “Special Categories” of Personal Data will be collected including:

Racial or ethnic origin
Religious or philosophical beliefs
Genetic or biometric data used to uniquely identify a natural person
Data concerning a natural person’s physical or mental health or condition, sex life or sexual orientation.

Lawful Basis

How personal data is stored

Your personal data will be collected and stored by Durham University in accordance with their data policy https://www.dur.ac.uk/research.innovation/governance/policy/rdm/ using a third party provider Mailchimp, Mailchimp’s privacy policy can be viewed here

How personal data is processed

Personal Data is collected for the purposes of communicating programme information and email marketing. Anonymised Data will also be used to track our performance against our targets for the Programme

Who the University shares personal data with

Your personal data as identified above will be shared with the Partner Universities involved in the TechUP Programme if relevant. All data is shared only for the purposes of administering and running TechUp Programmes. All TechUP Partners and the IoC are covered by a separate data sharing agreement that will ensure their compliance with the terms of this Policy.

How long personal data is held by the University

Those who have opted in to our marketing emails can opt out of receving emails at any time by clicking the “unsubscribe” link at the bottom of our marketing messages.

Visitors to our websites/webpages

Use of cookies

Durham University does not use cookies to collect personal information about you.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

Further information

If you have any questions which you feel have not been covered by this Privacy Notice, please email us or write to:

Information Governance Unit

Telephone: (0191 33) 46246 or 46103

E-mail: [email protected]

Part 1 – Generic Privacy Notice

Part 2 – Privacy Notice for Applicants and Participants of TechUPWomen Programmes

Part 3 – Privacy Policy for Mentor Applicants and Allocated Mentors for TechUPWomen programmes

Part 4 – Privacy Notice for Participants for TechUPOnline

Part 5 – Privacy Notice for those joining TechUP mailing lists